Returns

RETURNS

WHAT ITEMS CANNOT BE RETURNED?

We do not accept returns on any made to order items.

We also cannot accept any returns for jewellery, nail polish or liquids.

 

How do I return an item?

If you wish to return an item let us know via email or give us a call 01394276189 so we can expect your item.

The item must be in new, perfect condition in the original packaging, otherwise we cannot return/refund your item. 

Please post your return to the following address : 10a Victoria Street, Felixstowe, Suffolk, IP117ER

Once we recieve your item we will notify you and we aim to refund you within 24 hours.

 

MY ITEM HAS ARRIVED DAMAGED-WHAT I DO?
We take the upmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged let us know via our contact page.

 

WHAT IS YOUR RETURN PERIOD?

We accept all returns and refunds within a 14 day period, after this time we cannot accept refunds or returns.